I'm enthusiastic about my music, about making music and playing instruments. And after more than 64 years of playing, I'm still interested in all the "ins and outs" of it all and hungry for more. So it's great to find a retailer where the staff are the same...firmly rooted in all that stuff. And while I was trying on a €4000+ acoustic guitar, I watched them serve an 8 year old girl and her dad, shopping for a new guitar for her to learn on. She got as much care and attention as I was getting ... and they were great with her... now that did impress me... her excitement was irrepressible...and she was in the right place. I'd send anyone there.